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Terms and Conditions

Terms & Conditions

This page and the Privacy Policy referred to (together the Terms of Use) provide you with the terms and conditions under which you may make use of our website www.sharemystorage.com (our site) and the service it provides. By using our site, you indicate that you accept the Terms of Use and that you agree to abide by them. If you do not agree to the Terms of Use you should not use the site.

1. About www.sharemystorage.com

www.sharemystorage.comwww.sharemystorage.comis a site operated by Sustainable Consumption Ltd (we/us).

We are a limited company registered in England under company number 07422556 with our registered offices at: Suite 105, 128 Aldersgate Street, Barbican, London, EC1A 4AE

2. Limitation of Liability

The service we provide is that of an online forum where persons wishing to provide storage space (storage providers) and persons wishing to rent the same (storage users) can come together and reach an agreement (where the storage user and provider mutually confirm through our site that they wish to undertake storage). We are not a party to any agreement between a storage providers and users and bear no responsibility or liability in relation to the same or in relation to any loss arising (whether directly or indirectly) from or as a result of the same. Where a storage user has opted for third party insurance in respect of personal possessions we are not a party to any such contract of insurance and bear no responsibility or liability in relation to the same.

Our liability for any loss you may suffer is strictly limited to circumstances where we breach the Terms of Use and is strictly limited in such circumstances to the value of the Transaction Fee paid by storage providers in relation to the transaction in question.

3. About You

You should only use our site if you are legally capable of entering into binding contracts. this applies to individuals as well as corporate bodies or any other legally recognized entity.

4. Using our site

We reserve the right to withdraw or amend the service without notice. We will not be liable if for any reason our site becomes unavailable for any period of time.

5. Storage user obligations

As a storage user you are aware that we are not liable for any misunderstanding or loss arising from your communication or agreement with the storage provider.   If you are unsure of storing your possessions with a storage provider you should refrain from entering into an agreement and seek an alternative arrangement.

As a user of storage you will;

  1. not misrepresent your identity.
  2. not act in anyway that misleads the storage provider.
  3. not cancel an agreement without reasonable cause.
  4. not use our site for market research.
  5. not attempt to contact or provide information that leads to communication with a storage providers to occur outside of the site messaging system until such a time that an agreement has been reached and personal details have been disclosed.
  6. make reasonable efforts to stay in regular communication with a storage provider where an enquiry has been made
  7. will provide feedback on your experience using storage providers storage space on the storage providers profile
  8. not contact storage providers with a view to marketing any third party products or services
  9. not store any of the following items; living items such as animals and plants, toxic, polluted or contaminated goods, firearms, munitions or explosives, radioactive materials, flammable or hazardous goods, food or perishable goods, cash and securities, illegal goods, waste

Your legal relations with the storage provider is governed by the terms and conditions of ‘providing a service’ between you and the storage provider as stated by statute.

6. Storage provider obligations

As a storage provider you are aware that we are not liable for any misunderstanding or loss arising from your communication or agreement with the storage user.   If you are unsure of allowing a storage user to store their possessions at your listed storage space you should refrain from entering into an agreement.

As a storage provider you will; 

  1. not list any contact details in the form of alpha numeric text or images.
  2. not act in anyway that misleads the storage user.
  3. not misrepresent your storage space.
  4. not cancel an agreement without reasonable cause.
  5. not use our site for market research.
  6. not attempt to contact or provide information that leads to communication with a storage user to occur outside of the site messaging system until such a time that an agreement has been reached and personal details have been disclosed.
  7. make reasonable efforts to stay in regular communication with a storage user where an enquiry has been made
  8. not contact storage users with a view to marketing third party products or services
  9. make payment (transaction fee) immediately upon receipt of any invoice issued by us in relation to an agreement reached with a storage user
  10. not re-list you storage under a different user name or email address.
  11. keep your listing availability up to date via your dashboard panel
  12. will review all information on the site to ensure you are aware of your responsibilities towards us and the storage users
  13. Your legal relations with the storage user are governed by the terms and conditions of providing a service between you and the storage user as supplemented and amended by Statute.

Your legal relations with the storage user is governed by the terms and conditions of ‘providing a service’ between you and the storage provider as stated by statute.

7. External Transactions

Until an agreement has been reached between storage users and providers no personal details will be released to either the storage user or the storage provider.  If at any stage you are contacted by a storage user or provider wishing to undertake an agreement outside of our site do not respond in kind and report this to us.

8. Complaints

If you believe a storage user or storage provider has not acted in accordance with their obligations as stated above, or would like to make a general complaint, contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it after having attempted to resolve the issue directly with the other party.  Please clearly state your name, phone number and the substance of your compliant and we will endeavor to respond within 5 working days.

9. Payments

The sums we receive from a storage host consist of the following:

Storage Rental Fee: the cost of weekly storage as set out by the storage provider*

Transaction Fee: the fee charged by us, being the an amount equal to but not exceeding one weeks Storage Rental Fee*

*inclusive of any chargeable VAT

Payment of the Storage Rental Fee is handled directly between the Storage User and the Storage Provider.  We do not handle the Storage Rental Fee in any way shape or form.  After a storage arrangement has been booked through our site the Storage Provider is liable for the Transaction Fee.  We will send the Storage Provider a online Paypal invoice which can either be settled via the Storage Providers existing Paypal account or a valid credit or debit card. 

10. Paypal Sevices

If site users choose to use Paypal to settle rental payments they do so of their own volition and we will not bear any responsibility or liability in respect of the Paypal service.

11. Taxation

Storage providers may be liable for tax on any storage rental fees received from storage users.  It is the storage providers sole responsibility to ensure any tax due is paid to the appropriate authorities.  Storage providers should consult a qualified accounted for more information in the regard.

As we are a UK registered company we charge the prevailing level of UK VAT on the Transaction Fee.

12. Intellectual Property

WIth the exception of IP provided by third parties (excluding storage providers) we are the owner or the licensee of all intellectual property rights in our site and the material published on it.  Our brand assets including but not limited to our logo are protected by copyright laws and treaties under various international jurisdictions.

Storage providers grant us the perpetual royalty free non-exclusive international right to exercise all intellectual property rights to the fullest extent.

We reserve the right to remove or amend any information from our site which could breach any intellectual property right of any third party.

13. Privacy and Communication

The site protects personal information by allowing site users to communicate via an internal messaging system.  Personal details are only provided to storage users and providers when an agreement has been reached.  Prior to an agreement being reached site users should refrain from exchanging personal information including but not restricted to names, phone numbers, email addresses, and web addresses.  All user information is stored on secure databases and backed up on a regular basis.   See our Privacy PolicyPrivacy Policy for further details.

14. Acceptable Use

You must use our service in a way that is legal at all times and in the spirit of good conduct.  All storage listing content uploaded by storage providers should be accurate, legal and genuine.  Content should not contravene UK law at any time and should not seek to cause offense.  We reserve the right to amend or remove any content we judge to have broken these terms and general standards of good conduct.

You should not use this site to market unauthorized products or services, market storage space that you have no authority over, run competitions, or contact minors.  You also agree not to copy or reproduce any information from the site.

15. External Links

You may find links to external sites on our site.  These is for information purposes only and we bear no liability or responsibility over any misinformation of loss arising from your use of them.

16. No partnership

By using the site you recognize that we (you and us) are not entering into a any formal partnership, joint venture, employment or other any similar relationship.

17. Waiver & Severability

Failure to enforce the Terms of Use on our part should not be taken as an indication that the Terms of use are invalid or unenforceable.  This shall not constitute a waiver of such rights and shall not relieve you from compliance with such obligations. 

If any of the Terms of Use are proven to be invalid, unlawful or unenforceable it will be severed from the Terms of Use the remainder of which will continue to be valid.

18. Entire agreement

The Terms of Use and all other documents referred to represent the entire agreement between us in relation to the service and takes precedence over any prior agreement.

19. Variation of terms

We have the right to revise and amend the Terms of Use. We will notify you of any amendment to our Terms of Use after which the amendments will implemented.

20. Breach of terms

We reserve the right to take all appropriate action in the event of a breach by you of our Terms of Use.

21. Law and jurisdiction

The Terms of Use is governed by English law. Any dispute arising from the Terms of Use will be subject to the exclusive jurisdiction of the courts of England and Wales.

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